Ingrix offers several billing options. We obviously have our standard hourly rate however the majority of our clients pay a fixed rate per month under an open monthly contract(cancel anytime with 30days notice required). This monthly contract will of course cover all of your day to day IT needs! You will have unlimited access to our help desk for remote & telephone support, preventative maintenance and troubleshooting, standard on-site support (within 4 hours), emergency on-site support (within 1 hour or less), backup management, disaster recovery plan implementation, and much, much, more.

Ingrix is a Montreal based Canadian owned IT Company established in 2004 that is incorporated under federal jurisdiction and is authorized to operate and service businesses in all of the provinces of Canada. We actively participate in Electronic Tendering Services provided by the Canadian Federal Government with our main focus on computer maintenance and managed IT services.

We are registered with Government Service Canada and Canadian Public Works as a government supplier for IT services and also hold a GSIN (government security industry number) typically designated to IT companies in the Federal Supply Classification areas such as: informatics, computer services, local area networks, etc...

We operate in compliance with International framework and guidelines ensuring that all of our employees are subject to a strict screening process and security background checks further validated by industry certifications such as Microsoft, VMware, Cisco, Novell, etc.

Ingrix employs a strong and ambitious team of dedicated IT professionals that are focused on providing quality managed IT services to our ever-growing client base here in Montreal and across Canada. We offer a personal hands-on approach that guarantees speed and reliability that you can count on day in and day out 24/7.

We employ Microsoft certified Experts that hold active MCSE or MCSA certification. ALL of our technicians are Cisco certified through the Cisco Networking Academy and excel at networking level solutions, CCNA and CCNP. They also have extensive knowledge of VMware, VCA and VCP levels, Datacenter, Cloud, and End-User solutions.

Our initial network assessment process, which is generally required for all new clients, will help us better understand your current IT infrastructure. It will allow us to identify key vulnerabilities and areas of concern within your company’s IT infrastructure and make recommendations on how to improve your current setup. Once completed, we will provide you with a complete detailed report of our findings along with our recommendations. A non-disclosure agreement is signed before project commencement.

Our state of the art datacenter located in the heart of downtown Montreal exceeds all industry security standards. We’re located at one of the major peering points in Montreal with our Secondary datacenter located at 151 Front Street located in the heart of downtown Toronto.

Ingrix maintains a long-standing partnership with industry leaders such as Microsoft, VMware, Symantec, Sherweb, HP, IBM, Dell, Lenovo, and many others and are actively part of their re-seller programs for all of our client’s hardware and software requirements. We also have several major distribution channels throughout North America and have very strong ties with local Montreal based second-tier vendors and micro-vendors guaranteeing lightning fast hardware and software deployment.

Ingrix Inc. has very extensive experience working on some very rare and complex projects involving specialists from many different areas. For example, migrating legacy databases and/or legacy systems to modern solutions like SAP or PeopleSoft that involves SQL specialists from all fields. We also work with all Microsoft systems, Transact SQL, Oracle SQL, legacy Novell implementations, and complex barcoding input-output scenarios etc.

Another example of our experience is working with desktop virtualization in complex engineering environments that have end user virtual desktops with multi-monitors and complex OpenGL support for engineering applications like SolidWorks, etc.

We have also successfully implemented and deployed, on numerous occasions, a highly efficient and highly available Linux Cluster with 128 processors and Linux node engineering CFD (computation of fluid dynamics).